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Business Process Improvement Certificate
The Certificate in Business Process Improvement is an intensive 9-week program designed to equip Black-identifying entrepreneurs and intrapreneurs with the tools, frameworks, and leadership skills needed to thrive in today’s workforce. In partnership with York University School of Continuing Studies, this blended learning experience combines live virtual classes, asynchronous coursework, real-world application, and in-person networking sessions. Participants will build their process improvement skills, explore automation strategies, and learn how to streamline and scale their work — whether leading from within or growing something of their own.
Selected participants receive a fully sponsored seat valued at $3,012.30 CAD, because access to world-class professional development shouldn’t be the barrier between where you are and where you’re going.
Graduates receive a verified certificate from York University School of Continuing Studies — a recognized credential that reflects their growth, applied skill development, and commitment to operational leadership.
Business Process Improvement Certificate (Fall 2026)
Program Dates
September 10, - December 10, 2026
Where
Hybrid
Applications
Open May 4
Applications are Opening May 4
In partnership with
Course Topics
Course 1: Fundamentals of Business Process Improvement (Sep 14–Oct 4)
Introduces the core frameworks and tools to map, analyze, and optimize business processes for greater efficiency. This is where you build your foundational language for process improvement and begin applying it to your own business context.
Format: Blended (Live Online Zoom + Asynchronous Components)
Course 2: Business Process Automation (Oct 12–Nov 1)
Explores strategies, technologies, and ethical considerations for streamlining workflows using automation and low-code/no-code tools. Whether you’re scaling a business, advising clients, or reducing administrative burden in a non-profit, this module connects automation strategy to your real operating context.
Format: Blended (Live Online Zoom + Asynchronous Components)
Course 3: Process Improvement & Change Management (Nov 8–Nov 29)
Focuses on leading change initiatives, engaging stakeholders, and sustaining improvements through effective communication and KPI tracking. This is where operational expertise meets people leadership — critical whether you’re influencing a boardroom, a leadership team, or a department.
Format: Blended (Live Online Zoom + Asynchronous Components)
This program is designed for Black-identifying entrepreneurs and intrapreneurs who are already in motion — running businesses, leading teams, advising organizations, or driving change from within. You bring the experience. The Business Process Improvement Certificate program provides you with the structured methodology to make your impact measurable, repeatable, and scalable.
Learn more details about the program below, or get in touch with us for all other enquiries.
The Certificate in Business Process Improvement (BPI) is a 9-week, live virtual training designed to equip Black entrepreneurs and intrapreneurs with tools and strategies to lead and support digital transformation. Delivered by industry experts through York University School of Continuing Studies.
You Are Eligible If You Are:
• Black-identifying
• Age 18 or older
• Residing in Southern Ontario
• An entrepreneur, business owner, manager, supervisor, team lead, or professional looking to develop leadership and business skills.
A university or college degree is not required.
Participants should plan to commit at least 12-15 hours per week, including:
A maximum of 25 participants will be selected for the Fall 2026 cohort.
Program Schedule
Course 1: CSBI1000 – Fundamentals of Business Process Improvement
Course Dates: September 14-October 4
Class Sessions: September 15, 17, 22, 24, 29 and October 1 (Live on Zoom)
Class Time: 6:30 PM – 9:30 PM
Special Event: Orientation – Thursday, September 10 (5:00 PM – 9:00 PM)
Special Event: BEA Mixer/Alum Panel, Thursday, October 5 (optional)
Course 2: CSBI1010 – Business Process Automation
Course Dates: October 12-November
Class Sessions: October 13, 15, 20, 22, 27, 29 (Live on Zoom)
Class Time: 6:30 PM – 9:30 PM
Course 3: CSBI1020 – Process Improvement and Change Management
Course Dates: Course 3—November 8-November 29
Class Sessions: November 10, 12, 17, 19, 23, 26 (Live on Zoom)
Class Time: 6:30 PM – 9:30 PM
This program is designed for Black-identifying professionals who are driving operational excellence in their organizations.
Ideal participants include:
• Attend all scheduled sessions (maximum 3 excused absences with advance notice)
• Participate fully (cameras on during live virtual sessions)
• Complete required assessments (case studies, project briefs, multiple-choice sets, assigned readings)
• Submit all deliverables
• Grading is aligned with the official York University grading scheme.
Selected participants receive a fully sponsored seat valued at $3,012.30 CAD. BEA covers your tuition in full — because access to world-class professional development shouldn’t be the barrier between where you are and where you’re going.
June 8, 2026
A Certificate in Business Process Improvement from York University School of Continuing Studies.
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