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Business Process Improvement Certificate Program

Build better business systems with practical training from Canada’s most innovative professional schools.

Presented By

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  • Format: Blended (Live Online Zoom + Asynchronous Components)
  • Weekly Classes over 11 weeks
  • Next Cohort: September 8 - November 20, 2025
  • Apply from: July 17- August 15 ,2025

Business Process Improvement Certificate

Find your structure. Strengthen your systems.

The Certificate in Business Process Improvement is a free, intensive 11-week program designed to equip Black-identifying professionals with the tools, frameworks, and leadership skills needed to thrive in today’s workforce.

Presented by the York University School of Continuing Studies, this blended learning experience combines live virtual classes, asynchronous coursework, real-world application, and in-person networking sessions. Participants will build their process improvement skills, explore automation strategies, and learn how to streamline and scale their work, whether leading from within or growing something of their own.

Graduates receive a verified certificate from York University School of Continuing Studies, recognizing their growth, applied skill development, and commitment to operational leadership.

Apply If You’re

A Black-identifying entrepreneur, operations lead, or professional ready to stop the guesswork and start building real systems.

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Our upcoming session

Business Process Improvement Certificate (Fall 2025)

Session Dates

September 8, - November 20, 2025

Where

Hybrid

Applications

Open July 17

Applications are Officially Open

Join The Waitlist

Build the system behind your strategy.

  • Master Practical Tools to Optimize Operations
  • Lead Digital Transformation with Automation
  • Build Change Leadership & Strategy Skills
  • Drive Impact—At Any Stage of Business

In partnership with

Topics In the Program

Smarter Processes. Stronger Leadership.

Format: Blended (Live Online Zoom + Asynchronous Components)

Introduces core frameworks and tools to map, analyze, and optimize business processes for greater efficiency.

Format: Blended (Live Online Zoom + Asynchronous Components)

Explores strategies, technologies, and ethical considerations for streamlining workflows using automation and low-code/no-code tools.

Format: Blended (Live Online Zoom + Asynchronous Components)

Focuses on leading change initiatives, engaging stakeholders, and sustaining improvements through effective communication and KPI tracking. 

A program that upgrades how you work.

The BEA Learning Community gives members access to ongoing online content, community events, and more.

  • Ongoing, online professional learning content
  • Monthly peer-to-peer sessions with a business coach
  • A private forum for Black professionals & entrepreneurs
  • BEA-hosted networking events
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Our application process

  • Fill out our application form at the link below to tell us a bit about yourself.
  • The BEA team will review your application to ensure our Business Process Improvement Certificate is where you’ll gain the most value.
  • Our team will be in touch with you to either walk you through next steps, or refer you to other programs that are better matched for your goals.
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Program & application faq

Learn more details about the program below, or get in touch with us for all other enquiries.

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The Certificate in Business Process Improvement is designed to equip professionals with the practical skills and tools to analyze, optimize, and automate business processes. Whether working in corporate, startup, nonprofit, or public sector organizations, participants will learn to drive digital transformation, improve organizational efficiency, and strengthen leadership capacity.

Friday, August 15, 2025

Hybrid format:
  • Orientation and graduation in-person (Southern Ontario)  
  • Instructional sessions live online via Zoom 
  • Additional coaching, peer sessions, and community events offered virtually 

Participants should plan to commit at least 10 hours per week, including:  

  • 6-hour weekly virtual sessions.  
  • 3–6 hours on readings, interactive content, and learning activities, and peer engagement.  
  • Optional additional time may be required depending on your personal development goals (office hours).  

Nothing! All BEA programs are free and non-dilutive (we take no equity).

 

Program Schedule

Module 1: CSBI1000 – Fundamentals of Business Process Improvement
  • Course Dates: September 9 – September 28 
  • Class Sessions: September 9, 10, 15, 17, 22, 24 (Live on Zoom) 
  • Class Time: 6:30 PM – 9:30 PM 
  • Special Event: Orientation & Professional Mixer – Monday, September 8
Module 2: CSBI1010 – Business Process Automation
  • Course Dates: September 29 – October 19 
  • Class Sessions: September 29, October 1, 6, 8, 13, 15 (Live on Zoom) 
  • Class Time: 6:30 PM – 9:30 PM
Module 3: CSBI1020 – Process Improvement and Change Management
  • Course Dates: October 20 – November 9 
  • Class Sessions: October 20, 22, 27, 29, November 3, 5 (Live on Zoom) 
  • Class Time: 6:30 PM – 9:30 PM
This program is designed for Black-identifying professionals who are driving operational excellence in their organizations. Ideal participants include:
  1. Entrepreneurs, intrapreneurs, and startup operators 
  2. Corporate professionals leading or supporting business transformation 
  3. Operations managers, business analysts, business architects, and transformation consultants 
  4. Professionals in project management offices (PMO), or those specializing in process or systems analysis 
  5. Team members working in business operations, HR, finance, administration, project management, or consulting 
  6. Nonprofit, public sector, or small business professionals aiming to optimize operational processes

A Certificate in Business Process Improvement from York University School of Continuing Studies.

  1. Attend all scheduled sessions (maximum 1 excused absence with advance notice) 
  2. Participate fully (cameras on during live virtual sessions) 
  3. Complete required assessments (case studies, project briefs, multiple-choice sets, assigned readings) 
  4. Submit all deliverables 
  5. Grading is aligned with the official York University grading scheme.
  1. Black-identifying individuals 
  2. Age 18+ 
  3. Residing in Southern Ontario 
  4. Entrepreneurs, business owners, managers, supervisors, team leads, and professionals looking to develop leadership and business skills 
Note: You do not need a university or college degree to participate.

No, applicants do not need prior university or college credentials.

A maximum of 25 participants will be selected for the Fall 2025 cohort.

Innovation Infrastructure In Underserved cOmmunities:

Innovation Hub Feasibility Study

Make Innovation Accessible for All. Fill out the survey to provide your insights, perspectives, and recommendations to inform a proposed Innovation Hub that will support underrepresented entrepreneurs and professionals. 

The survey closes on August 18, 2023.

View Survey