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Talent Development Program

Business Process

Improvement

Build better business systems with practical training from Canada’s most innovative professional schools. Build the system behind your strategy.

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Presented by

Find your structure.
Strengthen your systems.

The Certificate in Business Process Improvement is an intensive 9-week program designed to equip Black-identifying entrepreneurs and professionals with the tools, frameworks, and leadership skills needed to thrive in today’s workforce.

In partnership with York University School of Continuing Studies, this blended learning experience combines live virtual classes, asynchronous coursework, real-world application, and in-person networking sessions. Participants will build their process improvement skills, explore automation strategies, and learn how to streamline and scale their work, whether leading from within or growing something of their own.

Selected participants receive a fully sponsored seat valued at $3,012.30 CAD, because access to world-class professional development shouldn’t be the barrier between where you are and where you’re going.

Graduates receive a verified certificate from York University School of Continuing Studies, recognizing their growth, applied skill development, and commitment to operational leadership.

Tuition

Covered in full for selected participants ($3,012.30 CAD value)

Length

9

WEEKS

Mode

Hybrid

Business Process Improvement

How to apply

Who should apply?

A Black-identifying entrepreneur, operations lead, or professional ready to stop the guesswork and start building real systems.

Application steps

1

Fill out the application form to tell us about your experience and goals

2

We’ll review your application to ensure this program is where you’ll gain the most value

3

You’ll be notified about your next steps and further recommendations

Upcoming session

Session dates:

September 10-December 10, 2026

Registration starts:

May 15, 2026

Last day to register:

June 12, 2026

join the waitlist

Topics of study

Introduces the core frameworks and tools to map, analyze, and optimize business processes for greater efficiency. This is where you build your foundational language for process improvement and begin applying it to your own business context.

Format: Blended (Live Online Zoom + Asynchronous Components)

Explores strategies, technologies, and ethical considerations for streamlining workflows using automation and low-code/no-code tools. Whether you’re scaling a business, advising clients, or reducing administrative burden in a non-profit, this module connects automation strategy to your real operating context.

Format: Hybrid (Live Online Zoom + Asynchronous Components)

Focuses on leading change initiatives, engaging stakeholders, and sustaining improvements through effective communication and KPI tracking. This is where operational expertise meets people leadership — critical whether you’re influencing a boardroom, a leadership team, or a department.

Format: Hybrid (Live Online Zoom + Asynchronous Components)

Learnings

Beyond the classroom

When you join a BEA program, you leave with real ways to succeed as a Black professional/entrepreneur.

Access to professional network

Insight on all essential business topics

Certificate of Business Process Improvement from York University School of Continuing Studies

Flexible, hybrid learning

Program & Application FAQ

Learn more about the program or get in touch with us for other enquiries.

Get in touch

The Certificate in Business Process Improvement (BPI) is a 9-week, live virtual training designed to equip Black entrepreneurs and intrapreneurs with tools and strategies to lead and support digital transformation. Delivered by industry experts through York University School of Continuing Studies.

You Are Eligible If You Are:
– Black-identifying
– Age 18 or older
– Residing in Southern Ontario
– An entrepreneur, business owner, manager, supervisor, team lead, or professional looking to develop leadership and business skills.

A university or college degree is not required.

Hybrid Format: (Live Online Zoom + Asynchronous Components + In-person Socials)
– Orientation (In-person): September 10, 2026
– Weekly Classes (Live Virtual): Tuesday and Thursday, 6:30 PM – 9:30 PM, starting September 15, 2026
– Program Professional Mixer (In-person): Week of October 5-9, 2026
– Certificate Presentation (In-person): December 10, 2026

– Program Orientation (In-person): Thursday, September 10, 2026
– Weekly Classes (Live Virtual): Tuesdays and Thursdays, 6:30 PM – 9:30 PM
– Program Professional Mixer (In-person): Week of October 5-9, 2026
– Certificate Presentation (In-person): Thursday, December 10, 2026

Participants should plan to commit at least 12-15 hours per week, including:
– 6-hour weekly virtual sessions
– Preparation, readings, and peer engagement
– Advancing your assignments
– Capstone project development across all three modules
– Optional additional time may be required, depending on your personal development goals

A maximum of 25 participants will be selected for the Fall 2026 cohort.

Program Schedule
Course 1: CSBI1000 – Fundamentals of Business Process Improvement
Course Dates: September 14-October 4
Class Sessions: September 15, 17, 22, 24, 29 and October 1 (Live on Zoom)
Class Time: 6:30 PM – 9:30 PM
– Special Evening Event: Orientation – Thursday, September 10 (Mandatory)
– Special Evening Event: BEA Mixer/Alum Panel, Week of October 5-9 (Mandatory)

Course 2: CSBI1010 – Business Process Automation
Course Dates: October 12-November
Class Sessions: October 13, 15, 20, 22, 27, 29 (Live on Zoom)
Class Time: 6:30 PM – 9:30 PM

Course 3: CSBI1020 – Process Improvement and Change Management
Course Dates: Course 3—November 8-November 29
Class Sessions: November 10, 12, 17, 19, 23, 26 (Live on Zoom)
Class Time: 6:30 PM – 9:30 PM
– Special Evening Event: Certificate Celebration

This program is designed for Black-identifying professionals who are driving operational excellence in their organizations.

Ideal participants include:
1. Entrepreneurs, intrapreneurs, and startup operators
2. Corporate professionals leading or supporting business transformation
3. Operations managers, business analysts, business architects, and transformation consultants
4. Professionals in project management offices (PMO), or those specializing in process or systems analysis
5. Team members working in business operations, HR, finance, administration, project management, or consulting
6. Nonprofit, public sector, or small business professionals aiming to optimize operational processes

– Attend all scheduled sessions (maximum 3 excused absences with advance notice)
– Participate fully (cameras on during live virtual sessions)
– Complete required assessments (case studies, project briefs, multiple-choice sets, assigned readings)
– Submit all deliverables
– Grading is aligned with the official York University grading scheme.

Selected participants receive a fully sponsored seat valued at $3,012.30 CAD. BEA covers your tuition in full — because access to world-class professional development shouldn’t be the barrier between where you are and where you’re going.

Friday June 12, 2026 11:59PM

A Certificate in Business Process Improvement from York University School of Continuing Studies.